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"Immediate Payment " error message on auctions
Does anyone know when the "immediate Payment" error message will be fixed?
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Does anyone know when the "immediate Payment" error message will be fixed?
eastlaneave
Mentor8 months ago@patriciavancewright
I wish I knew when it would be fixed. Some people are able to list with a buy it now price (even if they prefer not to)
There is a tech alert for this right now: ALERT16317
1) On your computer scroll down to the ? mark on the lower right and select report tech issue and then share the alert number and say briefly say what is happening. This is the best way to report tech issues to eBay and have your account added to the open ticket.
2) Also report your issue on this thread
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Error-with-trying-to-list-both-on-PC-and-Mobile-app/m-p/35369115#M148365
This solution works for some:
1) Open your draft listing on the website/browser/computer.
2) Scroll down to "See Pricing Options" and click that.
3) Turn ON (blue) the switch for Buy It Now
4) Turn ON (blue) the switch immediate payment
5) Verify that the check box for 'Require immediate payment..' is Unchecked.
6) See if you can list your item now.
If you can't see the Immediate payment switch in the pricing options
6) Change from Auction to an Buy It Now (or vice versa), then repeat steps 3,4 and 5
7) Change back to Auction and see if you can list your item.
If you try this, please let me know if it works, (or if it doesn't).
patriciavancewright
OP8 months agoThank You! That worked. I made 3 calls to the help line with no success but this worked! WaHoo!
Patricia
eastlaneave
Mentor8 months ago@patriciavancewright
I am so glad it worked and thank you for letting me know!