Im Shure I'm being lied to on a purchase took for ever to get the tracking number and I took it up a

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I'm Shure I'm being lied to on a purchase they said they shiped it took for ever to get them to gige me a tracking number and looked it up and it says it has not even been shiped

vernarobbins

128 View listings

Posted 3 years ago·Last reply 3 years ago

1 comment

lady_madonna

Mentor3 years ago

*Volunteer Ebay Mentor*1039 View listings

@vernarobbins

What is the estimated date of delivery? Has that date passed already?

Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

Select â€œMore actionsâ€ beside your item and then â€œI didn't receive it.â€
Click the box beside I want a refund.
Select Send request.

If the seller does not respond after 3 days, you can ask Ebay to step in to help you.

Find the item in your Purchase History
Select See request details
Select â€œAsk eBay to step in.â€