I'm new to this - MISTAKE - I printed out two different labels but combined the shipment
I am new to combined shipping and printed out two labels but only used the one in a combined shipment. How will eBay release funds if the second label is not used or tracked? I cannot see how to combine the shipments after the fact that two labels were printed. The box is on the way already but I don't think they will release funds on the second purchase due to never being shown delivered. I have searched and searched for eBay customer service but no luck except for AI and this forum. Any ideas on what to do?
1 comment
ferncliff-39
Mentor9 months ago@mrzip4
Did you Cancel the 2nd unused label so you can get a refund on that - https://www.ebay.com/ship/labels/my-ebay
You need to enter the actual tracking# on the 2nd order - there's an "Edit" link next to the showing tracking # on your Orders page https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
You won't be able to delete the unused/cancelled label, and you *may* get a warning that the tracking you want to add has already been used. In which case, hopefully another responder can help w/this.