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If a seller sold a coin to me that was fake," but i returned it and now they are making a story up
If there making it up? Would ebay catch that?I don't know what to do.
1 comment
eburtonlab
Mentor4 months ago@vienna047
Unless the seller is top-rated, the seller has little choice but to refund the buyer if the buyer files a "not as described" return and returns the item within thirty days. If the seller has not refunded within three business days of the tracking showing delivery back to the seller, check the status of your case and ask eBay to step in before eBay closes the case without a refund for inaction.
https://www.ebay.com/help/buying/default/ask-ebay-to-step-in?id=4701
Top-rated sellers have the option of withholding up to 50% of the refund if the item is not in the original condition it was received in.