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I was talking to agent Darwin earlier about this
Shipped to a different address, but not by my requestÂ
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Discussions in this board are limited to the original poster and Community Mentors
Shipped to a different address, but not by my requestÂ
disneyshopper
Mentor1 year agoThe bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.
Take the tracking down to the carrier and have them check their GPS coordinates to see exactly where the package was delivered. If not to your address, the carrier should try and retrieve the package. Then you upload a copy of that letterhead into an appeal, to get your money back.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039