I was sold a defective product with missing party.

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I was sold a defective product with missing parts.

x6r2z-53

2 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

twinkling.smile

·2 years ago

328 View listings

@x6r2z-53

Ebay protects your purchase for 30 days after the estimated or actual delivery date or within the seller's stated returns window, whichever is longer, through eBay's Money Back Guarantee.

Prepare yourself for a return. Start with opening a return request for an item that doesnâ€™t match the listing, or it arrived faulty or damaged.

This is the guide for all kind of returns, including items not as described.

https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041

From the problematic item, you have to make pictures and upload them.

The seller has to provide a return label. Or send shipping money, before you return with tracking.

The seller has to provide a clear return address.

Ask eBay to step in, if the seller doesn't cooperate. You can do that 3 full business days later.

All based on eBay's Money Back Guarantee.