I was sent the wrong item, the model number from the one selected and they were suppose to send is . | Ask a Mentor | eBay Community

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I was sent the wrong item, the model number from the one selected and they were suppose to send is . | Ask a Mentor | eBay Community

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I was sent the wrong item, the model number from the one selected and they were suppose to send is .

Incorrect item was sent to me.

dasant5671

1 View listings

Posted 8 months ago·Last reply 8 months ago

1 comment

lady_madonna

Mentor8 months ago

Volunteer Ebay Mentor1040 View listings

You can file a return request if you received the wrong item.

Within 30 days from date of delivery, go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. â€œdoes not match descriptionâ€œ. Attach a photo.
IF your request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.