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I was sent an empty bag.
What should I do?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
What should I do?
inceptions
Mentor2 years agoHi @njsho22
If you received an item that is not as described (an empty bag), you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
Don't open an item not received case or you'll lose - you did receive a package, but there was nothing in it.