I was scammed by the seller

Question

I was scammed by the seller. Looks like I wasnâ€™t the only one who was scammed by him. Instead of the watch he was advertising, he sent me the fake plastic toy. I tried to contact ebay by phone but looks like it is mission impossible

eburtonlab · Answer

If you received an item that did not match the description, you can file a "not as described" case within thirty days of receipt. The seller will be required to provide a prepaid return label or pay for tracked shipping and refund you when the tracking shows delivery. If the seller does not cooperate, after three business days you can ask eBay to step in and refund you directly.

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0

What kind of feedback does your seller have?

You can avoid many issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.