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I was scammed
Summary: mykolchunaye-0 reported an issue with an eBay order placed on September 11th for three cans of coffee. The seller's listing was removed for rule violations, and mykolchunaye-0 is unable to get a refund as the order is falsely marked as delivered prior to purchase. The tracking number provided is incorrect, causing further confusion. They requested assistance in obtaining a refund for the undelivered items.
Please help!
I ordered three cans of coffee from a seller on September 11th, whose listing was later removed by eBay for violating its rules. I can't get a refund because the order is expected to arrive until October 19th. Furthermore, the tracking number provided is incorrect, and the order is listed as delivered on September 9th. I was scammed. Please help me get a refund for the undelivered item.
Order information.
Time placed
Sep 11, 2026 at 12:01 PM
Order number
03-15167-26426
Total
$15.00 (3 items)
Sold by
*****
Delivery info
Arriving by Mon, Oct 19
Paid
Sep 11-Paid on September 11
Tracking available
Sep 16-Step completed: Tracking available, September 16
Delivered
-Upcoming step, Delivered
Tracking details
Number
1ZW4132E0300277437
Track package
Item info
MJB European Ground Coffee, Dark Roast, 23 Ounce Can
$15.00 Unit price $15.00
Item number: 377476631648
Quantity 3quantity 3
New
eburtonlab
Mentor3 weeks ago@mykolchunaye-0
If you have contacted the shipping service directly to determine that the tracking number does not correspond to a delivery to your address you are likely looking at a case of "false tracking".
If you can, I would suggest obtaining documentation that shows that the package was not addressed to you, then contacting eBay via social media direct message using Instagram and mentioning that you have a case of "false tracking" to be given an opportunity to share your documentation:
https://www.instagram.com/ebay/
If you cannot get documentation, or if that does not work:
Since false tracking allows a scam seller to win an "item not received" case, the next step would be to file a "not as described" return on eBay and be prepared to return exactly what you received if the seller provides for return shipping, or ask eBay to step in after three business days if the seller does not refund you or provide return shipping.
You may have recourse through your payment method if you are unable to get satisfaction through eBay, though once you involve a payment method, eBay can no longer help with that transaction. Be sure you mention "false tracking" specifically, otherwise your provider may assume a simple missing or stolen package and defer to eBay's ruling based on the tracking showing delivery.
In the future, stick to experienced sellers with a long and demonstrated history and avoid new or unproven sellers, or sellers that show warning signs of being drop-shippers or potential scammers: drastic changes in selling behavior or offering deals that are "too good to be true", or shipping heavy items that are unlikely to be profitably shipped via retail shipping.