i was charged twice for the same item.
item only shoes up once in purchase history. but I was charged twice and have different transaction numbers.
3 comments
item only shoes up once in purchase history. but I was charged twice and have different transaction numbers.
inceptions
Mentor5 months agoHi @gf01
If the item is in your Purchase History only once, then I think if you look again, you'll see that one charge is a pending charge which puts a hold on your funds until the approved transaction is posted to your account. Within a few days, the pending charge drops off.
stuff4divas
Mentor5 months ago@gf01
did u contact the seller?
u can contact your payment processor and cancel the 2nd charge.
disneyshopper
Mentor5 months agoYou to your Purchase history, locate the transaction you want to cancel, click CONTACT SELLER. Explain the problem and ask nicely to please cancel.
If you are using the new messaging system, start typing where it says SEND MESSAGE. The area will enlarge as you type. When done typing, click on that "paper airplane" looking arrow on the right side to send the message.