i was charged for two shipping labels for the same order

Question

i accidentaly ordered two shipping labels, ebay charged me for both and wont refund the first one that was the mistake, the only "helo" i find is an automated chat that doesnt "help".help !

comics-scifi-collectibles · Accepted Answer

@emil-esca You can void/ cancel the unused label within 28 days of purchasing it from the actions drop down menu next to the label on this page>

https://www.ebay.com/ship/labels/seller-hub

Then the postal service will refund you in about 3-4 weeks on your all transactions page here>

https://www.ebay.com/mes/transactionlist?sh=true