I was charged

Question

I was charged $34 and I would. like to know what I was charged for and why?

comics-scifi-collectibles · Answer

@Anonymous It should say what the charge was for on your all transactions page here>

https://www.ebay.com/mes/transactionlist?sh=true

Do you see a surcharge from Fed Ex? I see that you shipped one item using Fed Ex. There is a technical issue with sellers being charged extra ( more than normal surcharges) for Fed Ex.

From the eBay Technical issues board>

We have included the reference number for these reports to help your contact to CS be as quick as possible - provide the teammate the applicable Reference ID, and have the required information on hand so they can include it as well.

Seller has been overcharged for FedEx shipping label (March 27,2024)

Reference ID: ALERT15247

Item ID:

Buyer ID:

Screenshot:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Current-and-resolved-technical-issues-updated-as-of-04-04-2024/m-p/33786064#M112408

Here's how to contact eBay customer service to add your account to the ticket or ask what the charge is for:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
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