I want to voluntarily send my buyer a refund without requiring a return

Question

The item my buyer purchased did not fit their need, they did not ask for a refund or to return the item. I want to voluntarily refund their money without the need to return the item. Is there any issue with doing that

eastlaneave · Answer

@grizzlysoutdoors

There is no problem with voluntarily refunding the buyer.

1) Go to your Sold order here: https://www.ebay.com/mys/sold
2) Select "Send Refund" from the drop-down list to the right.
3) You will be able to select the exact amount of the refund to send.
4) Confirm the refund