I want to return my buying Samsung z flip4

Question

Hi . I want to return item of my buying Samsung z flip 4 , because the item is not like the describe of seller . And I try to return to seller but the seller declined . But the seller send me the copy of some item and phone is not condition like describe .

kensgiftshop · Answer

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.