i want to return fake items, but seller using china return address and its really random
there are 2 order number, which the products are fake, and the seller didnt use USA address for return, instead using random and fake china address.
15-14440-43535 (6 fake box)
06-14453-84135 (7 fake box)
all these orders sold by ebay account [Removed by Moderator]
can anyone help ???
1 comment
inceptions
Mentor4 months agoHi @flaminiuz
Here's what to do....
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label (which he will not be able to do) or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=3&pos=1&query=Return%20an%20item%20for%20a%20refund&intent=item%20not%20as%20described&lucenceai=lucenceai&docId=HELP1134
If the seller tries to talk you into closing the case on order to process the refund, ignore him. Just follow the process above and get your money back.