I uploaded wrong tracking # can i change it after its been delivered so it shows?

Question

I typed in the wrong tracking number so although the buyer got the package, it still shows no tracking on the app. How can I update ?

disneyshopper · Answer

In the future, if you use ebay shipping, the tracking number will be automatically uploaded.

If you make a mistake entering the tracking number, immediately click EDIT and enter the correct tracking number. The transaction will show 2 tracking numbers, but you can message the buyer and let them know which tracking number is correct.

jacbarcollectibles · Answer

You will need to contact eBay customer service and provide the correct tracking number that they can check to prove delivery. Once the item has been delivered you cannot just change the tracking number on the purchase.

You can contact customer service using this link to ask for a call back: https://www.ebay.com/help/contact_us?id=4191&st=10 Please note that if the wait time for a call back is too long eBay will remove the option until the wait time is shorter. Just try again later. Customer service is open from 5am to 9pm Pacific Time.