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    I tried to purchase an item that is restricted to U. S. Citizens, it keeps telling me I am not a cit
                     

    It is telling me I am not a citizen

    ra_4554
    ra_4554
    36View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5541View listings

    @ra_4554 

     

    Are you located in the US? If so, eBay may be having problems determining your actual location if you are using a VPN, hotspot or Starlink network connection. Try making a purchase using a different network connection, such as using the eBay app when not connected to your usual WiFi.

                                           
    fashionsandbeauty4u

    fashionsandbeauty4u

    Mentor1 year ago
    eCommerce Specialist4805View listings

    @ra_4554 

    We would need more details to try to assist you.

    Are you trying to purchase something from the eBay U.S. site from a Seller located in and who ships from the U.S.?

    Are you able to give us either the Item Number or a link to the listing? That way we can take a look at what the cause might be.

                                           
                                                                                     
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