Locked
Discussions in this board are limited to the original poster and Community Mentors
I think I just bought fakes
I bought a pair of shoes for my daughter that normally cost $800-$1000 for $400 And did not realize they are coming from China
2 comments
comics-scifi-collectibles
Mentor2 years ago@sports_cardtel. If they shoes are late arriving then file a refund request for item not received when they are at least one day late. This would be the easiest solution.
You are covered by the eBay Money Back Guarantee. This not only gets you a full refund but also goes on the sellers record.
You have 30 days from date of delivery to file an item not as described refund request on eBay.
Select the return item button on this page: https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041
Doesn't match pictures or description. Or doesn't seem authentic.
4 business days after filing the return request if the seller has not provided a return shipping label OR sent the funds to your PayPal account to pay return shipping if they are in another country then ask eBay to step in and help:
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
If you have to purchase a label at the post office with the funds that the seller provided be sure to upload the tracking number into the case. The tracking number is your proof of delivery.
Returns to countries that do not have 1st class delivery confirmation MUST be shipped Priority Mail.
See this link to the USPS website that shows which countries have delivery confirmation for 1st class international packages.
https://faq.usps.com/s/article/Electronic-USPS-Delivery-Confirmation-International
If you do end up having to return the shoes reply to this message as returns to another country are tricky.
mr_lincoln
Mentor2 years agoHi @sports_cardtel
Wait, on the listing doesn't it show exactly where the shoes are located, like China?