i think i got scammed

Question

so i bought this ps5 on auction by a seller named â€œ dizep37 â€œ on an auction for $340 dollars in total including $18 in shipping. I checked his profile before betting on it and he had 5 positive reviews and sold 9 items before and there was zero negative reviews. I texted him today 1/11/26 asking about when he could ship it since i bought it two days before this 1/9/26 and has not answered all day today. So i looked at his profile again and he had listed another ps5 but with the same exact ti...

eastlaneave · Answer

@brebut_9277

I can't be sure, but it does look suspicious since he used the same photos.

eBay's Money Back Guarantee should apply: https://www.ebay.com/help/policies/-/ebay-money-back-guarantee-policy?id=4210

Here is how to formally request a refund of your full payment:

1) Look at your purchase history here: https://www.ebay.com/mye/myebay/purchase

- View Order Details

- Check the Estimated Delivery Date for your purchase, and

- Check the tracking for your purchase

When it is past the estimated delivery date (and there is no tracking, or the tracking doesnâ€™t show that is close to delivery):

2) Open an "Item Not Received Case". You can do that right here by clicking on the photo of your item and following the steps: https://www.ebay.com/help/buying/-/reporting-item-didnt-receive?id=4042

(If it is not yet time for a case to be opened, it will give you the exact date after you click the photo.)

You will be able to select whether you want the Item or a Refund

-- You have 30 days from the estimated delivery date to open a case)

3) You can check the status of your case here:

https://www.ebay.com/help/ip?topicId=4667

The seller must respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund.

Let me know how this works out.