I sold a item the buyer wants to use there sipping number they say they sent it. I am about to cance

Question

I am about to cancel order there going to put me in a default

comics-scifi-collectibles · Answer

@harol9663 Do NOT do this it's a SCAM. You must have control of the shipping information and ONLY shipping to the address provided on the checkout page.

Has the buyer paid yet? If they have not paid then you cancel on the 5th day after sale as buyer hasn't paid. The buyer or seller can't leave feedback and the buyer receives an unpaid strike on their account.

When a buyer doesn't pay you can cancel the sale after 4 FULL DAYS so on the 5th day cancel as buyer hasn't paid. This gives the non-paying buyer a strike on their account and they also will not be able to leave feedback. Then you relist.

Unpaid items:

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=1

Report the buyer using the appropriate reason if they suggested taking the sale offsite or attempted another type of scam: https://spd.ebay.com/RBASellerHub

Add the buyer to your blocked buyer list:

https://www.ebay.com/bmgt/BuyerBlock?

Have you set up buyer requirements in account settings:

1. Exclude shipping locations
https://www.ebay.com/ship/prf/excludeRegions

2. Block buyers whose primary shipping address is in a location I don't ship to AND block buyers with 2 or more unpaid in 12 months.
https://www.ebay.com/bmgt/buyerrequirements