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I shipped a sports card using ebay standard envelope and the envelope was sent back to me by usps and without the card. What are my next steps I've already refunded the buyer
What are my next steps
ck8478
Posted Aug 10, 2026 at 6:03 PM · Edited Aug 10, 2026 at 6:03 PM·Last reply Aug 11, 2026 at 1:03 AM
1 comment
eastlaneave
MentorAug 11, 2026 at 1:03 AM@ck8478
Is there tracking on the envelope?
For a lost eBay Standard Envelope sale, file a claim here
https://www.pip-claim.com/PIPClaim/eBayIntClaim/CreateeBayClaim
You'll need to wait 30 days to file a claim. Claims must be filed no later than 90 days from the date the shipping label was created.