i sent a buyer an expensive model kit. they claim wrong parts, even in sealed bags

Question

I sold an expensive model kit. The box was open, however the parts bags were sealed. I took pictures of everything in the kit. He claims parts are missing, the glass is the wrong glass If I take the return, the value is lost on the kit Something seems fishy about this Need advice

kensgiftshop · Answer

If the buyer claim that parts are missing and some are wrong, you only got a couple options.

Refund and let them keep it or accept the return, pay return shipping and give a full refund when something is returned.