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I returned an item, it was received by the seller, and now they won't refund my money.
Ebay escalated the case and then put it on hold and I cannot even send them the information about how the item was received or the tracking number! All I can see is articles which won't help me. I cannot even contact a live customer service agent or email them. What can I do? Please help. I spent alot of money.
2 comments
lady_madonna
Mentor3 years ago@chrisus_ckc2a
If you filed a Return Request and returned the item to the seller, go to your Purchase History, find the item and click on "View request details" to see the status of your Return Request.
chrisus_ckc2a
OP3 years agoI've already done all that. Ebay has put the case on hold because they want more information but they won't let me provide it.