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I returned an item - and it was shipped back to me.
I returned a pair of shoes on December 27th. I was issued a refund after it was scanned in at the post office.
Now I came home tonight to find it on my doorstep - "Return to Sender. Attempted - Not Known. Unable to Forward. Return to Sender."
I still have the refund (minus shipping back) and the interaction is "marked as closed."
I bought and printed off the label straight from ebay, so if the address was wrong, it was the seller who put it in incorrectly.
Now when I go to the listing, it says the listing was removed due to policy violation.
It seems like all the sellers stuff has been removed from ebay. I paid for the return shipping and don't feel like I should have to pay for it again. I'll reach out to the seller to see if they want to pay for an address label, but just want to make sure I'm not being caught up in some weird scam, haha. Thoughts?
comics-scifi-collectibles
Mentor9 months ago@ilovelilies Contact customer service they should force a refund because the seller provided an invalid return address.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST