I returned

Question

The seller is not refunding my money after receiving the item it showed it was delivered1ZK1248C0330292152 I canâ€™t contact Customer Service. They just got a AI that is not assisting me and the seller just keeps saying they havenâ€™t received it when it says it was received on the 26th, And I cannot get any help from eBay because apparently the seller sent me a Label andtracking that he didnâ€™t register With eBay

jtzvwbug · Answer

Hi @adamupadam Contacting eBay customer service: Best Option: To request a call back from eBay, click on this link > Request a call back If you "Require" a chat option to communicate with an Agent, you'll have to answer some questions with the eBay Automated Assistant before the assistant notifies an Agent: Click on the Contact eBay link (below) and scroll down to "Need more help?" Select one of the options: Selling or Buying Click on the appropriate topic. Find the "Chat with our automated assistant" link. If your questions remain unanswered: Type Agent into the text box. Click on this link to begin an eBay Chat > Contact eBay eBay Customer Service help is also available on social media: > www.facebook.com/ebay > www.X.com/ebay > eBay for Sellers: Instagram Do Not Post Your Account Information Publicly. Use the private messaging options: You'll need to provide your user ID, your name, your address, and the registered email address attached to your account. Also, be sure to give them plenty of details. The eBay Social Media Agents usually respond in a day or two and may research the situation better than the "Request a call back" agent or a "chat session" agent.