Why I am not eligible now? I have 100% positive feedback as a buyer so was I responsible of loosing this protection or ebay decided to no longer give it to anyone? I have been receiving this messages every time I try to claim that an item didn't arrive. Thanks for your comments...

I recieved the "sorry you are not longer covered by eBay Money Back Guarantee" message. Why? | Ask a Mentor

I recieved the "sorry you are not longer covered by eBay Money Back Guarantee" message. Why? | Ask a Mentor | eBay Community