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I received fake merchandise and reported to eBay but have no response a month later.How to escalate?
I order some skin care products which I've used before. What I got is obviously a fake. I contacted the seller and they blew me off. I contacted eBay and got a reference number but nothing else.
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lady_madonna
Mentor4 months agoDid you file a Return Request?
If so, and the seller did not provide a prepaid return shipping label, did you ask Ebay to step in to help you within 21 days from the date you filed the request?