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I received a defective product from seller
I ordered a sony wh-bx910n headphones on this site on February 14, 2023, I am in Haiti it took time for the other shipping company to bring it to my country. I picked up the helmet two days ago. Everything was fine and today I noticed a huge deafening noise when I activate the noise canceling option. it's so loud that I can't stand the headphones on my head. I did some research and that's where I saw that other people had the same problem. Apparently it's a sony noise canceling problem of many headphones. I'm really disappointed, I wanted a good Sony headset so badly, I spend $100 to buy this product which is unusable. I ask for return because I'm sure their know what problem I'm talking about. But It seems difficult for me to return the product before March 21st. Considering how long it took for me to receive the package, and it will cost me even more to send it back to the US. This is the first time this has happened to me. I thought I was buying a good product since I usually buy refurbished products. It's just that now I feel bad because it didn't take a week for trouble to come. And here I am unable to send you the headphones for the price it will cost me. I'm not going to spend much more after losing $100 on a defective product. But I will no longer buy anything from this site. I'm really disappointed and I don't know what to do. It will still cost me a lot to send the package back while I'm not even sure that I will receive a refund. But the product remains defective, I wasted my money buying this product. I will no longer buy anything from this site.
an-57470
OP3 years agoSo if I understand correctly it is normal to sell defective products on this site. And I'm not the only one complaining about this seller. I know you know that well too. I'm not going to make waves. I consider that I threw money buying crap so I will simply close my account and not come back to your sales site. I wish you good progress in the scam you are doing to people.
kensgiftshop
·3 years agoSorry, you lost your buyer protection once you had them forwarded to your country.
Even if you could return them, you would have to pay to ship them back to the freight forwarder.