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I purchased an item and got an email saying my account was hacked (it was not)
I purchased something yesterday. Soon after I got an email saying my account was hacked (perhaps because I am currently not in my home country and I paid with my boyfriends credit card, which was charged). Now I can't get into my account, I also no longer have that phone number and I really want to know if the person will still send that item (vintage bag, there's no other available anywhere).
I created this account to chat with an agent through this but the chatbot says there are no agents available and it doesn't say when or if that will change.
What can I do to get back into my account? Or at least to know if that person will be sending the item?
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