If you don't get a package from the seller by the time the estimated delivery date you were given when you paid (which takes into account the time the carrier estimates it takes from the seller's location to yours AND the "handling time" set by the seller to get the item to to carrier--the latter might or might not be displayed in the Shipping, Returns & Payments tab) has fully passed, go to your Purchase History for that item, click the link for more options and select that you haven't received the item, then follow instructions from there. If you haven't gotten the item as described or a full refund after 3 days (but before 21 days) from doing so go back and you should find a link to "Ask eBay to step in" to get your refund.
woodland_gnome
·3 years agoIf you don't get a package from the seller by the time the estimated delivery date you were given when you paid (which takes into account the time the carrier estimates it takes from the seller's location to yours AND the "handling time" set by the seller to get the item to to carrier--the latter might or might not be displayed in the Shipping, Returns & Payments tab) has fully passed, go to your Purchase History for that item, click the link for more options and select that you haven't received the item, then follow instructions from there. If you haven't gotten the item as described or a full refund after 3 days (but before 21 days) from doing so go back and you should find a link to "Ask eBay to step in" to get your refund.