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I paid, but seller has not shipped yet
I paid but seller has not shipped yet
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I paid but seller has not shipped yet
inceptions
Mentor2 years agoHi @allgoodthings365
It doesn't matter when a seller ships or whether he has marked an item as shipped or not on the transaction. It only matters that you receive your item by (or close to) the estimated delivery date shown in your Purchase History.
When it's past the estimated delivery date shown in your Purchase History, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.