@1080-166 What is the estimated date of delivery as shown in your Purchase History? Has that date passed already? IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request: Go to your My Ebay page >> Purchase history Select â€œMore actionsâ€ beside your item and then â€œI didn't receive it.â€ Click the box beside I want a refund. Select Send request. If the seller does not respond after 3 days, you can ask Ebay to step in to help you. Find the item in your Purchase History Select See request details Select â€œAsk eBay to step in.â€

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I ordered a product that i never received

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1080-166

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Posted 2 years ago·Last reply 2 years ago

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lady_madonna

Mentor2 years ago

Volunteer Ebay Mentor1040 View listings

@1080-166

What is the estimated date of delivery as shown in your Purchase History? Has that date passed already?

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

Select â€œMore actionsâ€ beside your item and then â€œI didn't receive it.â€
Click the box beside I want a refund.
Select Send request.

If the seller does not respond after 3 days, you can ask Ebay to step in to help you.

Find the item in your Purchase History
Select See request details
Select â€œAsk eBay to step in.â€