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    I ordered a PlayStation 5. That shows it was delivered the next day I never received my purchasdon'
                     

    How do I reach a live person to get my money back

    davis967
    davis967
    1View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor2 years ago
    5541View listings

    @davis967 

     

    If tracking shows delivery but you do not receive anything, check with the shipping service to determine if the tracking number corresponds to a delivery to your address.

     

    If not, you may be the victim of a false tracking scam or the seller may have given you the wrong tracking number by mistake. Either way, see here for some good instructions about what you can do about it:

     

    https://community.ebay.com/t5/Shipping/What-do-you-do-when-ebay-support-will-not-help-you/m-p/340803...

     

    What kind of feedback for selling does your seller have? You can avoid many issues by choosing to only do business with sellers that have a proven track record of delivering what was sold and that have sold similar sorts of items before. Avoid new or unproven sellers, sellers with a pattern of serious negative feedback, or sellers that have drastically changed behavior or that have unexplained gaps in selling feedback.

     

    If your seller is a drop-shipper, the seller may have been the victim of the company doing the drop-shipping and providing the tracking number.

                                           
    fab_finds4u

    fab_finds4u

    ·2 years ago
    257View listings

    If the package was stolen after it was left it's not eBay or the seller's fault.

                                           
                                                                                     
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