I only ship to the U.S. but someone in Japan bid on and won two of my auctions. What do i do,

Question

Should I cancel the sales?  I only offered shipping to the USA,  no idea how to get an international mailing label or how to add it to the closed auctions.  Help!

comics-scifi-collectibles · Accepted Answer

@shortstop42   1. If you were not offering international shipping on the listing then I would message the buyer and let them know they will need to provide a USA address at checkout. Many international buyers do use package forwarding services. 2. If a buyer in location you do not ship wins the item then you should cancel the order as problem with buyers address:https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136&st= 3. You can set up your ship...