I need to talk to arena person at eBay? Very frustrated! Help?

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sussiesfun2me

55 View listings

Posted 3 years ago·Last reply 3 years ago

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sussiesfun2me

OP3 years ago

55 View listings

I need a phone number to contact eBay for non received items! Can anyone please help me!

lady_madonna

Mentor3 years ago

Volunteer Ebay Mentor1039 View listings

@sussiesfun2me

You do not need to call Ebay. File a Refund Request.

Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

Select â€œMore actionsâ€ beside your item and then â€œI didn't receive it.â€
Click the box beside I want a refund.
Select Send request.

If the seller does not respond after 3 days, you can ask Ebay to step in to help you.

Find the item in your Purchase History
Select See request details
Select â€œAsk eBay to step in.â€