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I need to speak with Customer service at EBay . I cannot resolve it online. I need to speak with a c
Seller refuses to ship my wheelchair and I’ve already paid for it. He will not respond to any of my messages on eBay.
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wooden_flower
Mentor2 years agoWas the item offered with shipping? Often this type of item is local pickup.
eBay can not force the seller to ship - your only option is to wait until it is past the estimated delivery date, then open a not received claim.
After the last expected delivery date, but no more than 30 days after the last expected delivery date, go to your purchase history - select 'I haven't received it' and follow the prompts.
The seller has 3 business days to provide tracking that shows delivery, or a refund. If he doesn't, go to your case and click 'ask us to step in'.