I need to ship an item that the buyer selected ebay standard envelope. Option not avail. when I try

Question

I have an item that the buyer requested ebay standard envelope for the shipping. When I try to create the label its going to other services and I can't select ebay standard envelope. How do I correct this? yes. the envelope and weight fit the standard envelope requirements.

jacbarcollectibles · Answer

The eBay standard envelope can only be used for specific items. It is not a general use shipping method. Exactly what did you sell?