I need to return an item that I bought from gr liquidators in ebay.

Question

I sent a message to gr liquidators asking a return label with complete reimburse of my money because was incomplete and I can't use it. The orbit 62100 was open box but was I good price for this reason I bought. I contact gr liquidators for a return and He said iniciate the return. after ask for a return label didn't get any answer.

lady_madonna · Answer

Within 30 days from date of delivery, go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. â€œdoesn't match descriptionâ€œ. Attach a photo. IF your request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item. If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.