I need to return an Item because it was missing parts. In the return page E-Bay

Question

In the return page, E-Bay requests to include a picture of the item. However, I do not know how to upload pictures. I do not know what to do, or who to ask. I asked an AI assistant and did not get any answers. If this is an E-Bay requirement , Im not going to purchase in E-Bay.

comics-scifi-collectibles · Answer

@mhu755 . It is best if you can have a friend help you load the photos so there's proof in the case. If that's not possible then you can ask customer service to ask if they will bypass the photo requirement. Here's how to contact eBay general customer service. 1. CLICK THIS LINK: https://www.ebay.com/help/contact?type=ContactUs&topicId=4000 2. Select a category that best matches your problem. 3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot. 4.Type AGENT ( you may have repeat steps 3 and 4) 5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability) Monday to Sunday 5:00 am to 09:30 pm PST 3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding. https://x.com/askebay https://www.facebook.com/ebay https://www.instagram.com/ebayforsellers/ 6am to 6pm PST