This is not eBay, we are volunteers helping members use eBay.
If you filed an official eBay return claim go back t the claim and ask eBay to step in.
If all you did was ship the item back to the Seller at the return address on the original label and NOT as part of an eBay return claim the Seller is under no obligation for refund you.
If a refund is in progress the money will be sent back to your original funding source and that is not instantaneous.
If you think you need to be in contact with eBay about this below are some choices for trying to communicate with them.
mr_lincoln
Mentor8 months agoHi @odhcep0
This is not eBay, we are volunteers helping members use eBay.
If you filed an official eBay return claim go back t the claim and ask eBay to step in.
If all you did was ship the item back to the Seller at the return address on the original label and NOT as part of an eBay return claim the Seller is under no obligation for refund you.
If a refund is in progress the money will be sent back to your original funding source and that is not instantaneous.
If you think you need to be in contact with eBay about this below are some choices for trying to communicate with them.
eBay Customer Service
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
6 AM to 6 PM PST
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/