I need my money back please

Question

Hello

I bought a phone iPhone 13 Pro Max! The seller received the payment and said the item was shipped out but never provided the tracking number or the delivery date! I start requesting a refund it says the case were closed and I never received my refund please I need help it is about 271.21$ please Thanks for your help!

lady_madonna · Answer

@ser_820255 When you filed the Refund Request, if the seller did not respond did you go back to your Refund Request within 21 days to ask Ebay to step in to help you?