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I need help with cancelling an ittem and proviiding a full refund for something that has not shipped
Hello I need assistance from the community with cancelling an item I sold but have not sent yet...the buyer refuses to accept the cancellation.....I can not seem to get any live help or a call back from EBAY which would be most helpful there are so many mitigating factors and I must cancel this sell and am happy to provide a full refund to the buyer....I can not seem find a seamless step by step process to get the assistance I need.
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