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I need help with a case for return for ebay to step. Plesae help
Hi, I need to speak to someone on ebay regarding a dispute I have with a seller. This is ridiculous. I call the number and it keeps routing me to get some online help. I need to speak to a person regarding this. The case is open and the only option is gives me online IS to contact seller.
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eburtonlab
Mentor2 years agoWhat kind of case did you open, and when did you open it?
Check the status of your case here, and if necessary, ask eBay to step in:
https://www.ebay.com/help/buying/default/ask-ebay-to-step-in?id=4701
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/