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I need help issuing a refund.
every time i go to submit it, it asks for me to update my payment.
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Discussions in this board are limited to the original poster and Community Mentors
every time i go to submit it, it asks for me to update my payment.
lisa5768
Mentor1 year ago@greatlakescamera2954
You need to have a payment method on file for refunds and fees if you do not have enough sales proceeds to cover it, this is likely what you need to update. If you used a credit card it may have expired.
https://www.ebay.com/help/selling/fees-credits-invoices/setting-changing-payment-method-fees-selling-costs?id=5205&st=3&pos=3&query=Setting%20up%20and%20changing%20your%20payment%20method%20for%20fees%20and%20selling%20costs&intent=payment%20method&lucenceai=lucenceai&docId=HELP1632