I need help contacting eBay immediately because seller don’t want to refund the total amount

Question

I had to cancel my payment option with eBay because every time I contact à seller regarding an offer eBay assume that I want to buy that item and charged me for the item. I talked to my lawyer and he said that this is ilegal! So no I canceled an item that eBay charged me for it and either one eBay or the seller wants to keep $2.40 of my total price. This is one more platform to get ride of it.

comics-scifi-collectibles · Answer

@markmen.3y70azjav Many sellers do have automatic payment turned on. If you see a pop up that requires you to enter your payment method before making a bid or offer then you know that you will be charged if the seller accepts your offer or if you win the auction.

As for the $2.40 I am not sure why that was not refunded.

I recommend asking your question here first. We can provide accurate answers and save you time and the frustration of dealing with the bots for most questions. We are experienced buyers and sellers that know eBay policies and procedures.

Or if you prefer>>

Here's how to contact eBay general customer service.

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

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