I need help

Question

I sold a item it was delivered August 25 and I still haven’t got the payment for it and it says it’s now available to pay out and it’s not in hold or available funds

selforfun · Answer

Hi @dman2616 ,

Since the order was delivered August 25 and eBay now shows the money as available to pay out, the hold may already have been released.

I would check your Payments page and look at both Transactions and Payouts. Sometimes the money no longer appears under “On hold” or “Available funds” because it has already moved into a payout that is being processed.

Payments summary:

https://www.ebay.com/mes/summary

Transactions:

https://www.ebay.com/mes/transactionlist?sh=true

Look for that sale and see whether the status says Available for payout, Processing, Sent, or Paid.

If you can tell us the exact status shown next to that transaction, we can help you figure out where the money is now.