The feedback from your buyer sounds like a local pickup. Did you enter the pickup code or scan the QR code through the app?
Have you verified your checking account with micro deposits or by sending a copy of your statement?
Your sale was more than 30 days ago, when did your buyer picked up and you entered the code? If more than 30 days ago, ask customer service for assistance.
If you don't see 'have us call you' right under the chat link, click chat. Then at the bottom of the chat topics, click more, then click contact an agent.
If you have a general question that does not involve account details, you can try asking a question here or on one of the other discussion boards. Lots of experienced users can offer advice and suggestions.
wooden_flower
Mentor3 years agoThe feedback from your buyer sounds like a local pickup. Did you enter the pickup code or scan the QR code through the app?
Have you verified your checking account with micro deposits or by sending a copy of your statement?
Your sale was more than 30 days ago, when did your buyer picked up and you entered the code? If more than 30 days ago, ask customer service for assistance.
To speak to customer service, use the link on the left side of this page “have us call you†- https://www.ebay.com/help/contact_us?id=4002&st=10
If you don't see 'have us call you' right under the chat link, click chat. Then at the bottom of the chat topics, click more, then click contact an agent.
kensgiftshop
·3 years agoYour funds will be held for 30 days.
If you provided a checking account and your SSN, once the hold is released the funds will be sent to your checking account.
eburtonlab
Mentor3 years agoYou cannot call directly, but you can request a call back from eBay if you are in the US:
https://www.ebay.com/help/contact_us?id=4002&st=10
Or you may be able to contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/
If you have a general question that does not involve account details, you can try asking a question here or on one of the other discussion boards. Lots of experienced users can offer advice and suggestions.