I need a new shipping label
I went to the window and closed it out but didn’t print the shipping label, now the page says I sent the item
4 comments
I went to the window and closed it out but didn’t print the shipping label, now the page says I sent the item
eastlaneave
Mentor9 months ago@al-868857
A) If you ordered the correct label, but just need to print it:
Here's how to reprint a shipping label you purchased on eBay:
- Go to Manage shipping labels: https://www.ebay.com/ship/lmng/labels-history/my-ebay
- Find the label, then from the Actions drop-down list, select Download Label
- Select Print
B) If you need to cancel the first label, and get a second label.
Here's how to cancel (or void) an unused shipping label you purchased on eBay:
- Go to Manage shipping labels: https://www.ebay.com/ship/lmng/labels-history/my-ebay
- Find the item you'd like to cancel the shipping label for, then from the Actions column, select CANCEL.
- Choose your reason for canceling the label.
- Select Cancel shipping label.
You have 28 days to cancel a label. The refund will come about 21 days after you cancel.
(eBay Standard Envelopes are an exception. Label charges for this program are non-refundable and non-voidable once the label is purchased/printed. https://pages.ebay.com/sell/standarddelivery/termsofservice.html)
Then, you can print another label:
1) Go to the order https://www.ebay.com/mys/sold
2) Select View Order Details, then Print Another Label <<==
3) Enter the correct weight and dimensions for your package and select Shipping Method and the correct label will print.
-- Here is a help page where you can learn more:
https://www.ebay.com/help/selling/-/-/buying-printing-shipping-labels?id=4157#section3
al-868857
OP9 months agoDon’t see any dropdown menu, and I am not able to leave feedback on an order because my account is not 5 days old yet. I don’t see any action menu when I click on the order
al-868857
OP9 months agoNevermind I figured it out thank you so much
eastlaneave
Mentor9 months ago@al-868857
Did you click the link?
Or are you on the app?