I ned help filing a return request. | Ask a Mentor | eBay Community

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I ned help filing a return request. | Ask a Mentor | eBay Community

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I ned help filing a return request.

It asks me for a file before I can continue. I have no file.

old8

57 View listings

Posted 4 months ago·Last reply 4 months ago

3 comments

fashionsandbeauty4u

Mentor4 months ago

eCommerce Specialist4814 View listings

@old8

By "file", eBay is asking for at least one photo of any damage to your Purchase.

We are hoping that wording will change soon.

old8

OP4 months ago

57 View listings

Thanks for your quick response. I finally figured it out. Hooray for me !!!

fashionsandbeauty4u

Mentor4 months ago

eCommerce Specialist4814 View listings

@old8

That's great news! Thank you for the positive update!